Terms and Conditions

Man and Van Dagenham Terms and Conditions

These Terms and Conditions set out the basis on which Man and Van Dagenham provides man and van, moving, transport and related services to private and business customers within the United Kingdom. By placing a booking with us, you agree that you have read, understood and accepted these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

Definitions

In these Terms and Conditions, the following expressions have the meanings given below:

Company, we, us or our refers to Man and Van Dagenham as the provider of removal and man and van services.

Customer, you or your refers to the person, firm or organisation that places a booking or otherwise agrees to use our services.

Services refers to any man and van, removal, collection, delivery, loading, unloading, packing, unpacking, transport, or related services that we agree to provide.

Goods refers to the items and personal property that are the subject of our services.

Waste refers to items that are disposed of or intended to be disposed of and which may be subject to waste and environmental regulations.

Scope of Services

We provide man and van and removal style services, including local and regional home moves, office moves, small removals, furniture transport, and deliveries. We may also provide limited packing and unpacking services when agreed in advance.

The exact scope, dates, times, and locations for each job will be set out in your booking confirmation. We will not be responsible for services that are not expressly agreed in writing as part of the booking.

Booking Process

All services must be booked in advance. You may request a quotation by providing details of the collection and delivery addresses, access conditions, property type, number and nature of items, and any additional services required.

Any quotation is based on the information you supply. If the information is incomplete or inaccurate, we reserve the right to revise the quotation or apply additional charges. Quotations are usually provided as an estimate of time and cost and are not a fixed price unless we specifically confirm otherwise in writing.

Your booking is only confirmed when we have accepted your request and provided a confirmation. We may decline any booking request at our discretion, including where we consider the job unsuitable, unsafe or impractical.

You are responsible for ensuring that all information supplied at the time of booking is accurate and complete, including addresses, contact details, parking requirements, access restrictions, and the quantity and type of items to be moved.

Access, Parking and Restrictions

You must ensure that suitable parking is available at both the collection and delivery locations. Any permits or parking arrangements required are your responsibility, and any fines, penalties, or additional costs arising from inadequate parking arrangements may be charged to you.

You must inform us in advance of any access issues that may affect the services, including narrow roads, height or weight restrictions, staircases, lifts, access codes, or long carry distances. Failure to do so may result in additional charges or, in extreme cases, our refusal to complete the service if it would be unsafe or unreasonable.

Customer Responsibilities

You are responsible for:

Ensuring that all Goods are properly packed, secured and ready for transport, unless we have specifically agreed to provide packing services.

Ensuring that items are safe to handle and free from hazardous materials unless specifically agreed and compliant with relevant regulations.

Providing accurate instructions to our team on what is to be moved, any fragile items, and any special handling requirements.

Being present or ensuring that an authorised representative is present at collection and delivery locations to direct the work, sign any paperwork and make payments if required.

Checking all areas at the collection address to ensure that nothing intended to be moved is left behind.

Payments and Charges

Our charges may be based on hourly rates, fixed prices, or a combination of both, as specified in your quotation and booking confirmation. The rate or price quoted is for the agreed vehicle size, number of movers, duration, and scope of work.

We may require a deposit to secure your booking, which will be confirmed at the time of booking. Deposits are usually non-refundable except where otherwise stated in these Terms and Conditions.

Unless otherwise agreed, the balance of payment is due upon completion of the services on the day of the move. We may accept various payment methods, which will be specified during the booking process. You must ensure that payment is made in full and without deduction or set-off.

Where payment is not received when due, we reserve the right to charge interest on overdue amounts at the statutory rate and to recover all reasonable costs incurred in pursuing payment. We may also withhold delivery of Goods until payment has been received in full.

If the actual time taken for the job exceeds the quoted or estimated time because of delays caused by you, access issues, additional items, or circumstances beyond our reasonable control, we may charge for the additional time at our standard rates.

Cancellations and Amendments

If you wish to cancel or amend your booking, you must notify us as soon as possible. Cancellation charges may apply as follows, unless otherwise agreed in writing:

Cancellation more than 7 days before the scheduled service date: deposit may be retained or a small administration fee may be charged.

Cancellation between 48 hours and 7 days before the scheduled service date: up to 50 percent of the quoted price may be charged.

Cancellation less than 48 hours before the scheduled service date or failure to be present at the agreed time: up to 100 percent of the quoted price may be charged.

Where you request changes to dates, times, addresses, or scope of work, we will try to accommodate these changes but cannot guarantee availability. Changes may result in revised quotations and additional charges.

Delays and Service Limitations

We will make reasonable efforts to provide the services at the agreed time and date, but timings are estimates and not guaranteed. We are not liable for delays caused by traffic conditions, weather, road closures, accidents, vehicle breakdowns, or other circumstances beyond our reasonable control.

If we are delayed or prevented from performing the services for reasons beyond our control, we may reschedule the service or, if rescheduling is not possible, cancel the booking and refund any payment received for services not provided, less any reasonable costs incurred. This will be your sole remedy for such delays or cancellations.

Excluded and Prohibited Items

Unless expressly agreed in writing, we do not move:

Live animals or plants.

Hazardous, flammable, explosive, toxic or illegal items, including fuels, chemicals, gas cylinders and similar substances.

Valuables such as cash, jewellery, watches, precious metals, important documents, or collections of special value.

Perishable goods requiring special storage conditions.

If you include excluded or prohibited items without our prior written agreement, you do so at your own risk. We may refuse to move such items, and we will not be liable for any loss, damage or consequences resulting from your inclusion of such items.

Liability for Loss and Damage

We will exercise reasonable care and skill in handling and transporting your Goods. However, our liability for loss or damage is subject to the limitations set out in this section.

We are not liable for any loss or damage where:

The Goods were packed or unpacked by you or a third party, and the loss or damage arises from improper or inadequate packing.

The loss or damage results from normal wear and tear, inherent defect, or the nature of the Goods.

The Goods consist of fragile or easily damaged items that were not appropriately protected, labelled or disclosed to us.

The loss or damage arises from your failure to secure or prepare appliances, fixtures or fittings.

The Goods are already damaged or in poor condition before being handled by us.

Our total liability for loss or damage to Goods, whether arising from negligence, breach of contract or otherwise, will not exceed a reasonable replacement value of the affected items, subject to an overall cap per job, which may be stated in your quotation or our prevailing policy at the time of booking.

We do not accept liability for indirect or consequential loss, including loss of profit, loss of business, or loss of opportunity, arising from or in connection with our services.

Customer Inspection and Claims

You should inspect the Goods and premises as soon as reasonably possible on delivery. Any visible loss or damage must be reported to us on the day of the move or within a short reasonable period thereafter.

Any claim must include details of the items affected, the nature of the loss or damage, and supporting evidence where available. We may request photographs or access to inspect the Goods. Failure to notify us within a reasonable time may affect our ability to investigate and may reduce or extinguish any liability we might otherwise have.

Waste, Disposal and Environmental Regulations

We are not a licensed waste carrier unless specifically stated. Where we agree to remove unwanted items, this will be subject to applicable waste and environmental regulations. Some items may not be accepted for removal or disposal, particularly hazardous or regulated waste.

You are responsible for disclosing if items to be removed are intended as waste. If disposal services are agreed, additional charges may apply based on the nature, weight and volume of the waste. We may decline to remove items if we reasonably believe that doing so would breach waste, environmental or safety regulations.

Where waste transfer or disposal is undertaken in compliance with relevant regulations, you acknowledge that once items are handed over as waste, they will not be returnable, and our responsibility for them will end at the point of lawful transfer to an authorised facility or carrier.

Right to Refuse Service

We reserve the right to refuse or discontinue the services if:

There is a risk to the health or safety of our staff or the public.

The Goods or premises present hazards, including excessive clutter, infestation or dangerous materials.

You behave in an abusive, threatening or unreasonable manner towards our staff.

You request us to undertake illegal or unsafe activities.

In such cases, you may still be liable for charges incurred up to that point and any reasonable costs arising from our withdrawal.

Indemnity

You agree to indemnify us and hold us harmless from and against any claims, liabilities, costs, damages and expenses arising from:

Your breach of these Terms and Conditions.

Your provision of inaccurate or incomplete information.

Your inclusion of prohibited, hazardous or illegal items in the Goods or waste.

Any claims by third parties arising from our performance of the services in accordance with your instructions.

Insurance

We maintain such insurance as we consider appropriate for our business. However, this may not cover all types of loss or the full value of your Goods. You are strongly advised to arrange your own insurance cover for your Goods during loading, transport and unloading, particularly for higher value items.

Governing Law and Jurisdiction

These Terms and Conditions and any dispute or claim arising out of or in connection with them, or their subject matter or formation, are governed by and construed in accordance with the laws of England and Wales.

You and we agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the services we provide.

Changes to These Terms

We may update or amend these Terms and Conditions from time to time. Any changes will take effect when published on our website or otherwise communicated to you. The version in force at the time of your booking will usually apply to that booking, unless changes are required by law or regulation.

Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable by a court of competent jurisdiction, that provision will be severed from the remaining provisions, which will continue to be valid and enforceable.

Entire Agreement

These Terms and Conditions, together with any written quotation or booking confirmation, constitute the entire agreement between you and us in relation to the services. You acknowledge that you have not relied on any statement, promise or representation that is not set out in these documents.



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Make Sure Your Next Move Goes Smoothly by Picking the Best-priced Man and Van Dagenham Services in RM8

We are competitive with high standards, and expect consistent excellence from our team of hardworking operatives. As a result, our man and van services are among the best in Dagenham. Our approach is friendly and professional, and we endeavour to build long-lasting relationships with our satisfied customers. The number one aim of our business is to deliver what our clients want. There is no compromise on quality or service. We’ve set the bar high and promise to maintain our high man and van Dagenham standards at all times.

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Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Dagenham Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 34 Chadway
Postal code: RM8 1UH
City: London
Country: United Kingdom

Latitude: 51.5631740 Longitude: 0.1253280
E-mail:
[email protected]

Web:
Description: Once you talk to our experts, you will quickly make sure that across Dagenham, RM8 there are no better man and van offers than ours.
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